Service Outcomes

EVALUATION

How do you know whether or not the therapy you choose will be helpful for you? Research has shown that therapy is often effective in reducing distress, but everyone and every service differs.

In keeping with good practice, we evaluate all therapeutic work to monitor and improve therapy quality. We invite people to complete self report questionnaires about their mood. These are standardised questionnaires used by health professionals in the NHS to assess distress, therapy outcome and the relative performance of services. Measures are completed before, during and after therapy so that clients and the therapist can reflect on and discuss changes made to promote safe and effective therapy.

The following is a summary based on available data from 89 clients seen in the past 3 years who agreed to have their data used for audit [1].

CLIENT ATTENDANCE

84% of people were offered therapy after assessment. People attended between 2 and 24 therapy sessions, and had follow up sessions. The average number of sessions attended by clients was 12.

68% of clients completed their therapy as originally planned. Others ended early for unknown reasons (e.g. feeling better, change in personal/ financial circumstance or finding therapy not useful).

OUTCOMES

In clients who persisted with treatment, 52% scored above clinical threshold in psychological distress on the outcome measure CORE-OM. They had mild to moderate-severe distress, suggesting the need for treatment (using clinical cut off of 10).Of these, 65% showed full reliable and clinical recovery at the end of therapy. A further 17% had reliably improved in their symptoms. Thus, 83% of distressed clients had shown either reliable improvement or clinical recovery.

Of the clients who fell below clinical threshold at assessment, 28% had clinically improved.

No clients showed reliable deterioration.

This compares very favourably to other services, see: http://www.coreims.co.uk/site_downloads/PC%20Benchmarks%20-%206%20-%20Recovery%20-%20final.pdf

To view our full results of outcome data see Outcome Data

Please click the following to find out about client satisfaction and testimonials:

Client Satisfaction

Client Advice

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[1] Correct at 30/08/2018, Dr Emma Taylor was sole clinician in that period.